Outlook
You receive an error message when you click a hyperlink in Outlook
Apr 28th
Symptoms
This operation has been cancelled due to restrictions in effect on this computer. Please contact your system administrator.
Cause
After you upgrade to Microsoft Internet Explorer 6 or to Internet Explorer 7, the following registry key is either missing or corrupted:
HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
Resolution
To resolve this issue, import the registry key from another computer.
Note You may be able to resolve the issue by resetting Web settings in Internet Explorer 6 or Internet Explorer 7. To do this, follow these steps, as appropriate for your situation.
Internet Explorer 6
- Start Internet Explorer 6.
- On the Tools menu, click Internet Options.
- Click the Programs tab, and then click the Reset Web Settings button.
- Under Internet programs, verify that the correct e-mail program is selected.
- Click to select the Internet Explorer should check to see whether it is the default browser check box.
- Click Apply, and then click OK.
Note You may receive the following message when Internet Explorer starts:
If you receive the message, click Yes.
Internet Explorer 7
- Start Internet Explorer 7.
- On the Tools menu, click Internet Options.
- Click the Advanced tab, and then click Reset.
- Click the Programs tab, and then click Set programs.
- Click Set Default Programs.
- Click to select Microsoft Outlook, and then click Set this program as default.
- Click OK, and then close the Default Programs dialog box.
- In the Internet Options dialog box, click the Programs tab, and then click Make default under Default web browser.
- Click OK.
Export and import the registry key from another computer
Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it. Then, you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, check below:
Manual steps to back up the registry in Windows Vista or in Windows XP
Windows Vista
- Click Start
type systempropertiesprotection in the Start Search box, and then press ENTER.
Collapse this imageIf you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
- Wait for Windows to search for available disks and most recent restore points. In the System Properties dialog box, on the System Protection tab, click Create,
- Type a name for the restore point and then click Create.
- After the restore point has been created successfully, click OK two times.
Note If System Restore is turned off, click to select the local disk, click Apply and then click Create.
Windows XP
- Click Start, click Run, type %SystemRoot%\system32\restore\rstrui.exe, and then click OK.
- On the Welcome to System Restore page, click Create a restore point, and then click Next .
- On the Create a Restore Point page, type a name for the restore point and then click Create
- After the restore point has been created, click Close.
Note If System Restore is turned off, you receive a message that asks whether you want to turn on System Restore now. Click Yes. Then, in the System Properties dialog box, click to clear the Turn off System Restore check box, click OK, and then repeat this step. Note Use this method only if the earlier instructions for each browser do not work to resolve this problem.
Manual steps to restore the registry in Windows Vista or Windows XP
Use System Restore to undo registry changes in Windows Vista or in Windows XP
Windows Vista
- Click Start
type systempropertiesprotection in the Start Search box, and then press ENTER.
Collapse this imageIf you are prompted for an administrator password or for a confirmation, type the password, or click Allow.
- In the System Properties dialog box, on the System Protection tab, click System Restore,
- In the System Restore dialog box select Choose a different restore point, and then click Next
- Select the restore point that you want to use, and then click Next.
- Confirm your restore point, and then click Finish System restore restores the selected Windows Vista configuration and then restarts the computer.
- Log on to the computer. When the System Restore confirmation page appears, click OK..
Windows XP
- Click Start, click Run, type %SystemRoot%\System32\Restore\Rstrui.exe, and then click OK.
- On the Welcome to System Restore page, click Restore my computer to an earlier time (if it is not already selected), and then click Next .
- On the Select a Restore Point page, click the system checkpoint. In the On this list select the restore point area, click an entry that is named “Guided Help (Registry Backup),” and then click Next. If a System Restore message appears that lists configuration changes that System Restore will make, click OK.
- On the Confirm Restore Point Selection page, click Next. System Restore restores the previous Windows XP configuration and then restarts the computer.
- Log on to the computer. When the System Restore confirmation page appears, click OK.
Export the registry key from another computer
- Click Start, and then click Run.
- In the Open box, type regedit, and then click OK.
- Locate the following registry key: HKEY_Local_Machine\Software\Classes\htmlfile\shell\open\command
- Click the command folder.
- On the File or Registry menu (depending on your operating system), click Export.
- Note the location of where the file will be saved. The registry file can be saved directly to the hard drive or floppy disk.
- Type a unique file name, and then click Save.
- Quit the Registry Editor.
Import the registry key
- Copy the Exported registry key to the desktop on the problem computer.
- Double-click the .reg file.You receive the following message:
Are you sure you want to add the information in drive: location file was copied to\file name.reg to the registry?
- Click Yes, and then click OK.
Password protect Outlook .PST
Mar 12th
| Applies to |
|---|
| Microsoft Office Outlook® 2003 Microsoft Outlook® 2000 and 2002 |
Currently there is no way to password protect Outlook on startup or to lock Outlook if you need to quickly walk away from your computer other than by using your Microsoft Windows® logon password or by using third-party software written specifically to password protect Outlook. However, you can set a password on your Personal Folders file (.pst) (Personal Folders file (.pst): Data file that stores your messages and other items on your computer. You can assign a .pst file to be the default delivery location for e-mail messages. You can use a .pst to organize and back up items for safekeeping.). If you use an Internet e-mail account in Outlook, such as a POP3 (POP3: A common protocol that is used to retrieve e-mail messages from an Internet e-mail server.) or HTTP (HTTP (Hypertext Transfer Protocol): Protocol that is used when you access Web pages from the Internet. Outlook uses HTTP as an e-mail protocol.) account, your e-mail messages are delivered to a .pst data file on your computer’s local hard disk. You can use a password on your .pst file to help prevent accidental intrusion by other people whom you share your computer with.
Important The .pst password feature is not intended to provide security against hackers. It is just a way to prevent inadvertent intrusion by other people whom you trust and share your computer with, such as at home with your family. A more secure way of protecting your data on a computer that you share with other people is to create a password-protected Windows user account for each individual using the computer.
- On the Go menu, click Folder List.
- Do one of the following:
- If you have a POP3 e-mail account, right-click the Personal Folders folder, and then click Properties For “Personal Folders” on the shortcut menu.
- If you have an HTTP e-mail account (not supported in Outlook 2000), such as MSN® Hotmail®, right-click the Hotmail folder, and then click Properties For “Hotmail” on the shortcut menu.
- On the General tab, click Advanced.
- Click Change Password.
- In the Change Password dialog box, type your new password and verify it by typing it a second time. The password can be up to 15 characters.Note Use strong passwords that combine upper- and lowercase letters, numbers, and symbols. Weak passwords don’t mix these elements. Strong password: Y6dh!et5. Weak password: House27. Use a strong password that you can remember so that you don’t have to write it down.
- Make sure that the Save this password in your password list check box is cleared. This prevents the password from being cached, and you need to type the password each time you run Outlook. Don’t forget the password.
- Click OK three times.
When you click the e-mail account folder, you will be prompted for your password. After you gain access, you won’t have to enter the password again for that session. If you exit and then restart Outlook, you will be prompted for the password when you click the e-mail account folder.
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